Privacy policy

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Refer to our privacy policy for important information on the use of cookies. By continuing to use this website, you agree to this
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Mumbai's Local Loan Service
8355 955 000
Mumbai, Thane & Navi Mumbai.
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Privacy policy
Data protection

This policy has been developed because we want you to feel confident about the privacy and security of your personal information entered on our website. We follow strict security procedures in the storage and disclosure of your information as required by law. Our security procedures mean that we may ask for proof of your identity before we will disclose information about you, or to you, be this on our website via email or over the telephone.

In order to provide our service to you we need to collect and process personal information about you and disclose that information to a number of third party service providers. This information is necessary to provide you with the quotations you have requested. All personal information will be held in strictest confidence and used only for the purposes for providing you the service requested, subject to certain exceptions as described below. takes all reasonable care to prevent any unauthorized access to your personal data If you require a copy of the information we have concerning you, please write to the Data Protection Officer and enclose a cheque for the administration fee of INR 200.00 made payable to Pluslane. We are entitled to charge you this fee to cover our administrative costs. We reserve the right to amend or modify this privacy statement at any time and in response to changes in applicable data protection and privacy legislation.

How we use your personal data

Your personal information is used for the purpose of getting you a Loan quote. Our comparison technology will disclose the information you have entered into the website to our partner websites for the purpose of providing us with quotations on the requested product. By using our website you are giving us permission to use your data in this way.

After completing an application online via our website, you agree that you will receive an initial email and a call from us. This email will confirm you have used our website and that your quote has been saved for you. You cannot opt out of receiving this email.

Except as set out in this Privacy Statement, we will not disclose any of your information to other parties without your permission unless we are legally required to do so by, for example, a court order or for the purposes of prevention of fraud or other crime. By submitting information into our website, you consent to the processing of this data about you by us and the product providers.

We will also be using your data for our own research, which may include but is not limited to, tracking any existing liabilities or for the purpose of detecting and investigating potential fraud.

We would advise you that some providers exchange information through various databases to help check the information provided and also to prevent fraudulent claims.


Additionally, and other carefully selected third parties may use your information to keep you informed by post, telephone, SMS or email about current and new products and services which may be of interest to you. We may also use the information you supply to keep you informed of current or new products and services, perform market research or to remind you when your renewal is due. Your information may also be disclosed and used for these purposes after your policy has lapsed.

If you are not happy for your data to be used in this way, you can unsubscribe to remove your details from our contact list. If you have further queries with regards to your personal data, please feel free to email us on

Calls may be recorded for training, quality and monitoring purposes.

Unsolicited emails and phone calls

You should not receive any communication from any of the providers other than those outlined in this Privacy Statement. Although we cannot guarantee this we do have contractual arrangements in place to prevent our partners doing this, so please let us know if you do experience any problems.

If you click through to a third party website from our website, we cannot guarantee you will not be contacted by these parties. We recommend that you read their Terms & Conditions regarding your right to opt-in or out of receiving further contact from them.

Help with choosing

If you have filled in the application form, you agree that your details may be used by the top two competing individual service providers who provided you with the cheapest quotes to contact you with a view to seeing if you are interested in purchasing the quote. They may also highlight any special offers or ways they might be able to help you get an even cheaper quote with them.

Please note that the Banks and Non Banking Firms contacting you are solely based on the cheapest quote retrieved not exclusively based on the loan you selected. They are only entitled to contact you on this particular quotation and only for a limited period of time, after which they are obliged to consider your details as 'off limits' i.e. opted-out. Some partners may also contact you by telephone if you click through to their website to help you with any queries you may have, regardless of their position in the results.


Monitoring or recording of your calls, emails, text messages and other communications may take place in accordance with Indian law, and in particular for business purposes, such as for quality control and training; processing necessary for the entering into or the performance of a contract; to prevent unauthorized use of our telecommunication systems and websites; to ensure effective systems operation; to meet any legal obligation; in order to prevent or detect crime; and for the purposes of the legitimate interests of the data controller.


We will endeavor to treat all your personal information as private and confidential. Other than under the terms of this Privacy Statement we will not disclose any of your information to anyone. We would like to bring your attention though to our obligations to disclose information in the following four exceptional cases permitted by law. These are where we are legally compelled to do so; where there is a duty to the public to disclose; where disclosure is required to protect our interest; and where disclosure is made at your request or with your consent.

Should you take the decision to make a complaint about the service we have provided, we may be obliged to forward details about your complaint, including your personal information, to the relevant ombudsman in existence at the time.

Credit and other searches

Many Credit providers operate a credit scoring system and will carry out checks with credit reference agencies, fraud prevention agencies, and other public and privately available sources of information. These checks will include electoral roll and credit information.

These credit checks are registered as general credit searches and may be viewed by other companies when you apply for credit. These searches shouldn’t harm your credit profile or adversely affect your credit profile

PLEASE REMEMBER while we do not carry out credit searches on our website, our partners may do so at any stage of the quote or purchase process. This may happen regardless of whether you get a quote via the internet or phone for any of these services.

PLEASE NOTE every application you submit for a loan or credit card may affect your credit scoring so you may wish to restrict the number of applications you make to reduce the effect on your credit rating.

Our use of Cookies

When you take your journey through our website, we may store some information on your computer. This information will be in the form of a "Cookie" or similar file and can help us in many ways. This is a common method used by almost every website you visit, and many websites will not function at all without these helpful files. Cookies are basically small text files placed on your computer.

If you choose to, you can set your web browser to reject cookies from our service, although you may not be able to experience the full service we provide if cookies are disabled.


These terms of trading are subject to Indian law and to the exclusive jurisdiction of the Mumbai courts. You acknowledge that by providing data to us, you consent to the processing of your data in accordance with this privacy and security statement.
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